Beginning September 14, new rules take effect regarding employer responsibilities when a company receives a “No-Match” letter from the Department of Homeland Security or Social Security Administration. The government issues these letters when the immigration status or employment-authorization documentation presented by the employee is inconsistent with government records.
While the Department of Homeland Security and the Social Security Administration have been issuing No-Match letters for some time, employers have been left to their own devices in deciding how best to deal with a potential employment-ineligible employee. The new regulations now make it clear that an employer can be held liable and fined if they fail to take reasonable action after receiving a No-Match letter.
In part, these reasonable actions may include:
- Within 30 days – Checking records to determine whether the discrepancy results from a recordkeeping error on its part, or in its communication to the government agencies. If an error exists, making corrections to records and communicating with the government agencies to ensure that corrected records match; and recordkeeping of the manner, date, and time of the verification.
- If an employer finds that there isn’t an error in its records, requesting that the employee confirm that the records are correct. If they are not correct, the employer would take the actions needed to correct them, inform the relevant agencies , and verify the corrected records with the relevant agency. If the records are correct according to the employee, the company would ask the employee to pursue the matter personally with the relevant agency.
The rules also define the framework for a verification procedure an employer may follow if there has been no resolution after 90 days of receiving the No-Match letter.
After completing all “Reasonable Employer” actions, a company may be considered “in safe harbor” even if the employee in question is in fact unauthorized to work in the United States. A company will be liable, however, if it is discovered that it had knowledge of the unauthorized work status of the employee in question.
Employer Procedures regarding No-Match letters – Department of Homeland Security


